Soft Skills

Communication Skills

 In this course you will learn:

  • What is Albert Mehrabian`s theory.
  • The importance of context.
  • The difference between listening and hearing. 
  • How to setup your mind. 
  • What is the ego states. 
  • How to handle meetings. 
  • The importance of negotiation skills. 
  • How to deal with feedback. 
  • How to write formally. 
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Who takes this Course

This course for a person who wants to know about communication skills, it’s elements and communication types. And also this course for a person who wants to know how communicate formally, how to act in the meetings, how to give and receive feed backs and how to write formally. 

Content

13 Lectures • 1 hour 29 minutes

  • Lecture 1: Intro

    3 minutes 4 seconds

  • Lecture 2: Communication building block: People

    3 minutes 52 seconds

  • Lecture 3: Communication building block: Message

    6 minutes 27 seconds

  • Lecture 4: Communication building block: Context

    5 minutes 16 seconds

  • Lecture 5: Introvert/Extrovert Misconception

    6 minutes 1 second

  • Lecture 6: Learning Traps

    7 minutes 40 seconds

  • Lecture 7: Triggering Points

    7 minutes 48 seconds

  • Lecture 8: Articulating Thoughts

    5 minutes 7 seconds

  • Lecture 9: Transactional Analysis

    9 minutes 9 seconds

  • Lecture 10: Meetings

    11 minutes 56 seconds

  • Lecture 11: Persuasion & Negotiation

    6 minutes 31 seconds

  • Lecture 12: Giving & Receiving Feedback

    5 minutes 41 seconds

  • Lecture 13: Written Communication

    10 minutes 39 seconds

Meet your instructor

Jolie El Kholy

Jolie El Kholy

Jolie El Kholy is leading the learning and development department at Breadfast, she is an instructional designer and professional trainer accredited from HRCI with 9k+ training hours. Jolie is known for her simple funny engaging way to conduct knowledge, she aims to help youth to defeat all success barriers by discovering themselves, as well as acquiring practical strong skills to follow their real passion and purpose. Jolie is a certified DISC assessor accredited from the international entity “Everything DiSC Wiley brand”, in addition to DELF accredited from the French Ministry of Education. She has delivered various training workshops for university students as well as corporates inside and outside Egypt with a trilingual proficiency in French, English and Arabic.

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